Omnichannel E Commerce Platform
A scalable e commerce platform integrating online storefront, inventory management, and marketplace channels for a multi brand retail operation.
Challenge
A growing retail operation managed separate systems for its online store, warehouse inventory, and third party marketplace listings. Manual synchronization caused overselling, inconsistent pricing, and delayed order fulfillment during peak shopping periods.
Approach
We architected a centralized commerce platform with real time inventory synchronization, unified product catalog management, and automated order routing to fulfillment centers. API integrations connected the platform to major marketplace channels, payment processors, and shipping carriers. Auto scaling cloud infrastructure was configured to handle seasonal traffic spikes.
Outcome
Inventory accuracy improved to 99.5%, order processing time decreased by 35%, and the platform handled a 300% traffic increase during peak season without performance degradation. The unified catalog reduced manual listing updates across channels by 80%.